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Custom Builds with the Delphi API

17 May, 2024

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Andrew PreiserAuthor
Custom Builds with the Delphi API

For those that want to offer their audience a fully customized Clone interaction experience, harnessing the Delphi API allows you to bring your dreams to reality. In this blog post we highlight how one of the early customers, Blackwire Labs, used Delphi to build an entire cybersecurity advisor program on top of their Clone. API access is available on our Prodigy Tier and also sold as a standalone subscription.

Founded by cybersecurity executive Josh Ray, Blackwire Labs is a consulting firm specializing in strategic cybersecurity advisory services. They recently launched Blackwire.ai solution, a standalone service built entirely on the Delphi API. The cybersecurity industry demands both nuance and transparency in the information it communicates to customers. Blackwire.ai chose Delphi as their Clone input provider because of the data protection, personalized experience and full suite of capabilities to offer their clients with one-of-a-kind experience.

If a traditional embedded chatbox doesn't mesh with the aesthetics of your site UI, the Delphi API empowers you to build your own unique interaction experience. Blackwire implemented a layout that aligns with their brand direction and offers users a series of prompts to guide the conversation. They further organized and simplified the process by breaking the prompts out into subcategories. Since the API is synchronized with their platform login modal, it can seamlessly identify which user is engaging with the Clone.

This customization fosters a more brand-aligned experience, which in turn increases your pricing power. Josh and the Blackwire team are able to command a higher subscription price for their service because the Clone experience is tailored exactly to the needs of their specific customers. They built organized, searchable sessions and a registry feature. Even their sources are presented in a modified format for a more user-friendly experience.

With the Delphi API, your Clone possibilities are endless. Get started today and unleash your creativity to develop Clone applications that will set you apart from other experts and creators in your field. Check out our documentation here.

Andrew Preiser

Head of Ops
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